Customer

  

Copyright © Philip M. Parker, INSEAD. Terms of Use.

Customer

Definition: Customer

Customer

Noun

1. Someone who pays for goods or services.

Source: WordNet 1.7.1 Copyright © 2001 by Princeton University. All rights reserved.
 

Date "customer" was first used in popular English literature: sometime before 1602. (references)

 

Specialty Definition: Customer

DomainDefinition

Computing

A user of a telecommunication service, normally based on a contract with the provider of a public service. Source: European Union. (references)
 The customer is the individual or entity who, or which, obtains an international service/facility from an administration and is responsible for payment of all charges and rentals due to that administration. Source: European Union. (references)
 The person or organisation that purchases a Target of Evaluation. Source: European Union. (references)

Electrical Engineering

The party which receives electricity from the supply or distribution undertaking. Source: European Union. (references)

Finance

One who has an account, usually at a bank. Source: European Union. (references)

Literature

Customer A man or acquaintance. A rum customer is one better left alone, as he is likely to show fight if interfered with. A shop term. (See Card.)
"Here be many of her old customers."
Shakespeare: Measure for Measure, iv. 3. Source: Brewer's Dictionary.

Post & Telecom

Consumer or organization who posts items on its own behalf; customer of a mail service is the recipient of the item as well as the sender. Source: European Union. (references)

Tips from 1870

Usage: Patron, Customer. Unless there is a sense of obligation or condescension, use the term customer and not patron. In like manner, use custom instead of patronage. Source: Slips of Speech.

Source: compiled by the editor from various references; see credits.

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Specialty Definition: Client

(From Wikipedia, the free Encyclopedia)

In Computing, a client is a system that accesses a (remote) service on another computer by some kind of network. The term originated from devices that were not capable of running their own stand-alone programss, but could interact with remote computers via some network. These dumb terminalss were clients of the time-sharing mainframe computer. The client-server is still used today on the Internet, where a user may connect to a service operating on a remote system.

See also: server.

In ancient Rome, a client was someone, usually a freed slave, who was attached to a rich patron benefactor; this was necessary for many who were not legally able to secure citizenship, a right initially reserved for the patrician class.

In traditional commerce and in the marketing and provision of services, a client or customer consumes or benefits from a product or service.

See also: marketing, end-user, consumer

Source: adapted by the editor from Wikipedia, the free encyclopedia under a copyleft GNU Free Documentation License (GFDL) from the article "Client."

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Synonym: Customer

Synonym: client (n). (additional references)

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Synonyms within Context: Customer

ContextSynonyms within Context (source: adapted from Roget's Thesaurus).

Bad Man

Rough, rowdy, hooligan, tough, ugly customer, mean mother, ruffian, bully, meanie; Jonathan Wild; hangman.

Evil doer

Savage, brute, ruffian, barbarian, semibarbarian, caitiff, desperado; Apache, hoodlum, hood, plug-ugly, pug-ugly, Red Skin, tough; Mohawk, Mo-hock, Mo-hawk; bludgeon man, bully, rough, hooligan, larrikin, dangerous classes, ugly customer; thief.

Pitfall

Ugly customer, dangerous person, le chat qui dort; firebrand, hornet's nest.

Purchase

Phrase: caveat emptor; the customer is always right.

Buyer, purchaser, emptor, vendee; patron, employer, client, customer, clientele.

Source: adapted from Roget's Thesaurus.

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Crosswords: Customer

English words defined with "customer": bank account, bank line, bawl out, berate, bowl over, brokerage account, bruise, buy atcall, cash-and-carry, charge account, chew out, chew up, chide, credit account, credit linedemonstration, direct loan, direct marketing, doggie bag, doggy bag, dress downfail, feel, finger, floorwalker, frequent, frequenterguesthave wordsindicatejaw, johnkeep going, knock overlagniappe, lambast, lambaste, lecture, line, line of creditmargin, margin call, marketing costneglect, net salesopen account, operations, overturnpatron, patronage, patronise, patronize, personal credit line, personal line of credit, point, politic, presentation, presentmentrag, rebuke, remonstrate, reprimand, reproofscold, security deposit, service department, shiftily, shill, shop, shop at, shop bell, shopwalker, show, smooth, sponsor, suave, supporttip over, trading operations, trounce, turn a trick, turn overupsetwalk out, whoremaster, whoremonger. (references)
Specialty definitions using "customer": CAPTIVE CUSTOMER, customer access connection, Customer Charge, Customer Information Control System, Customer Information Systems, Customer Interaction Software, customer owned and maintained, Customer Relationship Management, Customer Satisfaction, Customer Service, CUSTOMER SERVICE REPRESENTATIVE, customer switching systemIBM Customer EngineerMANAGER, CUSTOMER SERVICE, MANAGER, CUSTOMER SERVICES, MANAGER, CUSTOMER TECHNICAL SERVICES, mobile customerprospective customerSUPERVISOR, CUSTOMER RECORDS DIVISIONuneconomic customer. (references)

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Modern Usage: Customer

DomainUsage

Screenplays

I'm not that kind of customer. (Die Another Day; writing credit: Neal Purvis)

If you get a customer or an employee who thinks he's Charles Bronson, take the butt of your gun and smash their nose in. (Reservoir Dogs; writing credit: Quentin Tarantino)

Silly customer, you cannot hurt a Twinkie (The Simpsons; writing credit: Artur Brauner; Paul Hengge)

If any customer finds a bone in their fish, I give them their money back plus a quarter (Caught; writing credit: Edward Pomerantz)

Boy, are you a tough customer. I bet you didn't even clap your hands to save Tinkerbell (Moonlighting; writing credit: Eric Blakeney)

Movie/TV Titles

The Barber's Queer Customer (1900)

A Customer Drops In (1900)

It's Only a Customer It's Alright (1975)

Source: compiled by the editor from various references; see credits.

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Commercial Usage: Customer

DomainTitle

References

  • APAC Customer Services Incorporated: International Competitive Benchmarks and Financial Gap Analysis (reference)

  • Customer Premise Equipment in Indonesia: A Strategic Entry Report, 1995 (reference)

  • Knowledge Management and Customer Relationship in Australia: A Strategic Entry Report, 2000 (reference)

  • Wireless Customer Premises Equipment in Taiwan: A Strategic Entry Report, 2000 (reference)

    (more reference examples)

  

Books

  • Harvard Business Review on Customer Relationship Management (reference)

  • The CRM Handbook: A Business Guide to Customer Relationship Management (reference)

    (more book examples)

  

Periodicals

  

Theater & Movies

  • 24 Quick & Easy Ways to Improve Customer Service (reference)

  • Self Storage Customer Service Volume 1 (reference)

    (more DVD examples; more video examples)

  

Music

  

High Tech

Source: compiled by the editor from various references; see credits.

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Image Slideshow: Customer

Photos:
Customer

More pictures...

Illustrations:
Customer

More pictures...

Computer Images:
Customer

More pictures...

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Photo Album: Customer

ThumbnailDescription & CreditThumbnailDescription & Credit

Customer inspecting a catch of snapper from the small boat fishing fleet. Credit: Fisheries.

An ugly customer! The head of a barracuda. Credit: Sanctuaries.

NRCS employee reviews plans with a customer. Credit: Bob Nichols.

Barbara Piel (l) and Rose Davis prepare fish for a customer in the seafood section of Giant Foods i Dumfries, VA. Credit: USDA.

Coming alongside USS Mispillion (AO-105) to refuel, while operating in the Gulf of Tonkin, October 1967. Note Mispillion's "customer service" sign in the foreground and signal lamp at left. Credit: NAVY.

Astronomer (to prospective customer): Laze an Gemlen, nows de time to see de planet o' Wenus luminated in all her glory ... Credit: Library of Congress.

Dottie and Lottie. No pork chops for me dearie ... I had a customer today that looked the image of a fat pig ... Credit: Library of Congress.

One can to a customer. Credit: Library of Congress.

A Slave-dealer and his customer in Africa. Credit: Library of Congress.

Merchant talking to prospective customer, Laurel, Mississippi. Credit: Library of Congress.

Source: pictures compiled by the editor from various references; see picture credits.

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Digital Photo Gallery: Customer
 

"Telephone notes" by Carl Dwyer
Commentary: "Taking some notes from a customer on the telephone, not much more to say really : )."

Source: photographs selected by the editor, with permission from the photographers.

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Familiar Quotations: Customer

AuthorQuotation

Marshall Field

Right or wrong, the customer is always right.

Peter F. Drucker

The purpose of a business is to create a customer.

Source: compiled by the editor from various references.

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Use in Literature: Customer

TitleAuthorQuote

Grapes of Wrath

Steinbeck, John

They bring the customer.

Source: compiled by the editor from various references.

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Non-Fiction Usage: Customer

SubjectTopicQuote

Health

Some summaries also include customer reviews. (references)

Contact PWBA for customer service assistance if you are unable to obtain a response to your complaint. (references)

Business

Banks adapt these tenors to the commercial risk of the customer. (references)

Distance from the market is no excuse to a customer with a problem. (references)

Local developers buy packaged software and customize to customer needs. (references)

Economic History

France

Germany remains France's major supplier and customer. (references)

Brazil

Large manufacturers offer adequate customer support service. (references)

Costa Rica

The concept of customer service is very important in Costa Rica. (references)

Human Rights

Algeria

On October 2, a bomb planted by terrorists in a pizzeria in Laghouat, 240 miles south of Algiers, exploded, killing one customer and injuring eight others. (references)

Guatemala

In 1999 the Supreme Court extended the administrative model of the justice centers to include the criminal courts in the capital by creating a new Clerk of Court office, which has streamlined the processing of cases, increased transparency, and improved customer service. (references)

Minorities

Israel and the occupied territories

For example, a September 1999 survey revealed that 40 percent of employment ads in one weekend newspaper listed "army service necessary." Jobs included ice cream sales, typist, bus driver, and customer service. (references)

Political Economy

Canada

These factors complement the obvious geographic facts and have combined to make each the other's best customer. (references)

Bahamas

The Financial Transactions Reporting Act of 2000 details how customer identification is to be verified and outlines financial institutions' reporting obligations of suspicious transactions. (references)

PANAMA

The main culprit for the slow rebound of the Colon Free Zone is the continued political instability and accompanying economic downturn in its principal customer countries Venezuela, Colombia, and Ecuador. (references)

Trade

France

Though desirable because they offer extra information to the customer, they are not mandatory. (references)

Syria

Under the applicable regulations the banks' customer base is restricted to free zone investors. (references)

Ukraine

Using this system, the customer collects ordered goods by presenting a sales receipt to warehouse operators. (references)

Travel

Austria

Make things easy for your customer. (references)

Bahamas

Some taxi drivers are willing, for a prearranged fee, to spend the entire day with a single customer. (references)

Korea

Your offer may include the best price, technology and profit potential but still be turned down because the Korean customer does not like your style. (references)

Worker Rights

Canada

In prostitution cases, often the prostitute instead of the customer is arrested. (references)

Dominican Republic

However, it is not unusual for these stores to retain 10 percent of the cash due a customer. (references)

Source: compiled by the editor from ICON Group International, Inc.; see credits.

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Spoken Usage: Customer

SpeakerPhrase(s)

Martha Stewart

A good caterer is someone who pays attention to what the customer wants, what the customer likes, and then does a better job than the customer can imagine.

Rush Limbaugh

You're going to please your Arab customer base if you're a little harder on the Israelis than you are on the Arabs.

Source: compiled by the editor from various references; see credits.

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Speeches: Customer

SpeakerTermPhrase(s)

Harry S. Truman

1945-1953Obviously, an employed worker is a better customer than an unemployed worker.

Source: compiled by the editor from various references.

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Usage Frequency: Customer

"Customer" is generally used as a noun (singular) -- approximately 99.64% of the time. "Customer" is used about 4,485 times out of a sample of 100 million words spoken or written in English. Its rank is based on over 700,000 words used in the English language. Some parts-of-speech are not covered due to the samples used by the British National Corpus. (note: percents less than one-hundredth of one percent have been omitted)
Parts of SpeechPercentUsage per
100 Million Words
Rank in English
Noun (singular)99.64%4,4692,190
Noun (proper)0.36%1687,710
                    Total100.00%4,485N/A

Source: compiled by the editor from several corpora; see credits.

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Usage in Company Names: Customer

CountryName
USA

APAC Customer Services Incorporated

 (more examples...)

Source: compiled by the editor from Icon Group International, Inc.

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Expressions: Customer

Expressions using "customer": an ugly customer awkward customer balance of payment information from customer message be a steady customer customer access connection customer access line charge customer agent customer Information Control System customer Information Systems customer Interaction Software customer loyalty customer network interface customer owned and maintained customer premise equipment customer Relationship Management customer service customer ship customer switching system foreign customer IBM Customer Engineer mobile customer notorious customer ordering customer potential customer prospective customer queer customer regular customer return customer rough customer rum customer shady customer shady looking customer suspicious customer the customer is always right ugly customer uneconomic customer. Additional references.

Hyphenated Usage

Beginning with "customer": customer-address, customer-buyer, customer-care, customer-contract, customer-contractor, customer-controlled, customer-defined, customer-driven, customer-facing, customer-focus, customer-focused, customer-friendliness, customer-friendly, customer-led, customer-minded, customer-name, customer-nominated, customer-number, customer-orientated, customer-orientation, customer-oriented, customer-ready, customer-related, customer-responsive, customer-service, customer-services, customer-specified, customer-supplier, customer-support, customer-tailorable.

Ending with "customer": bank-customer, end-customer, five-customer, know-your-customer, manufacturer-meets-customer, non-customer, small-customer, supplier-customer.

Source: compiled by the editor from various references; see credits.

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Frequency of Internet Keywords: Customer

The following statistics estimate the number of searches per day across the major English-language search engines as identified by various trade publications. Hyperlinks lead to commercial use of the expression at Amazon.com.
 
ExpressionFrequency
per Day
ExpressionFrequency
per Day

customer service

3,677

customer relationship management software

151

customer relationship management

1,083

customer management

147

aol customer service

907

customer service consulting

144

customer services

853

customer service tip

144

customer service job

657

customer retention

138

msn customer service

577

verizon customer service

135

customer

526

aol customer service phone number

131

customer support

462

customer llc perspective

130

customer satisfaction

462

msn customer support

129

customer satisfaction survey

381

aol customer service number

123

customer service training

380

customer relationship

114

customer care

281

crm customer relationship management

113

customer service verizonwireless.com

262

customer perspective

112

yahoo customer service

246

customer service skill

104

customer survey

241

customer satisfaction journal

102

customer service survey

225

customer service resume

95

online customer service

179

customer service center

94

customer loyalty

168

dell customer service

91

customer feedback

160

customer msn number phone service

88

customer service software

151

at t customer service

88
Source: compiled by the editor from various references; see credits.

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Modern Translation: Customer

Language Translations for "customer"; alternative meanings/domain in parentheses.

Afrikaans

  

kliënt (client). (various references)

   

Albanian

  

myshteri (client, purchaser), klient (client), blerës (buyer, client, purchaser, shopper, vendee). (various references)

   

Arabic 

  

‏زبون (chap, client, custom), ‏عميل زبون (client), ‏شخص (baby, bloke, body, boy, cuss, diagnose, effigy, embody, guy, individual, joker, man, person, personate, scout, sort, specimen, spirit, stick). (various references)

   

Bulgarian 

  

купувач (buyer, purchaser, shopper, user, vendee), клиент (buyer, client). (various references)

   

Chinese 

  

買主 , 顾客 (Clientele, Constituencies, Constituency, shopper), 顧客 (client), (guest, visitor). (various references)

   

Czech

  

zákazník (client, fare, purchaser, shopper, taker). (various references)

   

Danish

  

kunde (client). (various references)

   

Dutch

  

klant (buyer, client, purchaser), afnemer (buyer, client, purchaser), cliënt (client). (various references)

   

Esperanto

  

kliento (client). (various references)

   

Faeroese

  

viðskiftafólk (client). (various references)

   

Farsi 

  

مشتری (Chap, Client, Habitue, Patron). (various references)

   

Finnish

  

asiakas (client). (various references)

   

French

  

client. (various references)

   

Frisian

  

klant (buyer, client, purchaser), keaper (buyer, client, purchaser). (various references)

   

German

  

Kunde (character, client, lore, news, patron, purchaser, taker, tidings), abnehmer (accepter, acceptor, account debtor, buyer, outlet, purchaser, taker). (various references)

   

Greek 

  

πελάτης (client). (various references)

   

Hebrew 

  

לוקח (client), לקוח (buyer, client), זבון (client). (various references)

   

Hungarian

  

vásárló (buyer, client, procurer, purchaser, shopper, vendee). (various references)

   

Indonesian

  

langganan (client, regular, subscription). (various references)

   

Irish

  

custaiméirí, cliant (client). (various references)

   

Italian

  

cliente (buyer, client, diner, guest, punter, purchaser, resident, visitor), compratore (buyer, client, purchaser, vendee), avventore (bailor). (various references)

   

Japanese Kanji 

  

需用家 (consumer), 顧客 (client, patron), お客さん (guest, visitor), 取引先 (client), 取り引き先 (client), 得意客 (client, one's customers), 得意 (client, one's forte, one's specialty, one's strong point, pride, prosperity, triumph), 御用の方 (guest), 御客さん (guest, visitor), (guest), ご用の方 (guest). (various references)

   

Japanese Katakana 

  

おきゃくさん (guest, visitor), きゃく (all the more, guest, instead, on the contrary, rather), ごようのかた (guest), こきゃく (client, patron), こかく (client, convention, lone traveller, old customs, old etiquette, patron, usage), じゅようか (consumer), とくいきゃく (client, one's customers), とくい (client, one's forte, one's specialty, one's strong point, pride, prosperity, singular, triumph, unique), とりひきさき (client). (various references)

   

Korean 

  

고객. (various references)

   

Malay

  

langganan (client). (various references)

   

Manx

  

kionneyder (buyer, purchaser, shopper), custymeyr. (various references)

   

Norwegian

  

kunde. (various references)

   

Papiamen

  

kliente (client). (various references)

   

Pig Latin

  

ustomercay.(various references)

   

Portuguese

  

freguês (buyer, charterer, client, guest, purchaser, shopper), cliente (account, patient). (various references)

   

Romanian

  

client (client, patron, prospect). (various references)

   

Russian 

  

покупатель (bidder, buyer, client, purchaser, shopper, vendee). (various references)

   

Serbo-Croatian

  

potrošač (consumer, purchaser), mušterija (client, shopper, taker), kupac (bidder, buyer, purchaser, shopper). (various references)

   

Spanish

  

cliente (buyer, client, patron, purchaser, trick), parroquiano (client, habitue, Kirkman, parishioner, regular). (various references)

   

Swedish

  

kund (client, patron, shopper), gäst (guest, visitor). (various references)

   

Tagalog

  

tagabilí (client), sukì (client). (various references)

   

Turkish

  

tip (bakhshish, baksheesh, bugger, cast, codger, cuss, cut, guy, ilk, job, Johnny, norm, number, perk, perquisite, person, pourboire, sort, specimen, style, tip, type, vintage), müxterí (client), müvekkíl (client), müşteri (buyer, client, patron, patronizer, purchaser, shopper, taker), herif (blighter, bloke, bozo, bugger, Buster, cove, cuss, Dick, dog, fellow, guy, Johnny, josser, mug, sod, stooge, varlet), alici (buyer, client, purchaser), alıcı (accepter, acceptor, addressee, buyer, client, consignee, consumer, distributee, pickup, purchaser, receiver, receiving set, recipient, set, sounder, taker, vendee, wireless receiving set, wireless set). (various references)

   

Turkmen 

  

mьзderi.Turkmen/English Dictionary 83, alajy (purchaser). (various references)

   

Ukrainian

  

клієнт (brief, client, patron), замовник (charterer, client), покупець (bidder, buyer, purchaser, shopper). (various references)

   

Vietnamese 

  

anh chàng (blade, feller, johnny, person, scout). (various references)

   

Welsh

  

cwsmer (patron). (various references)

   

Zulu

  

ilikhasimende (client), ikhasimende (client). (various references)

Source: compiled by the editor from various translation references.

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Derivations & Misspellings: Customer

Derivations

Words beginning with "customer": customers. (additional references)

Words ending with "customer": noncustomer. (additional references)

Words containing "customer": noncustomers. (additional references)


Misspellings

"Customer" is suggested in spellcheckers for the following: castronery, costomer, cusromer, custemer, custome, customes, customr, custumal, Cutmore, Cuxtone, Lutomer. (additional references)

Source: compiled by the editor, based on several corpora (additional references).

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Rhyming with "Customer"

# of Phoneme MatchesPronunciationWord(s) rhyming with "customer" (pronounced ku"stumer)
5-s t u m erelastomer.
3-u m erdulcimer, astronomer, gossamer, isomer, latecomer, Lorimer, monomer, polymer.

Source: compiled by the editor (additional references); see credits.

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Anagrams: Customer

Scrabble® Enable2K-Verified Anagrams

Direct Anagrams: costumer.

Words within the letters "c-e-m-o-r-s-t-u"

-1 letter: costume, couters, oestrum, rectums, scouter, scrotum.

-2 letters: cerous, comers, comets, comtes, corset, coster, course, courts, couter, crouse, cruets, cruset, curets, custom, eructs, escort, estrum, metros, mouser, mucors, mucose, mucros, muster, ouster, outers, rectos, rectum, rectus, recuts, routes, scoter, sector, source, souter, stoure, truces, tumors.

-3 letters: ceros, comer, comes, comet, comte, cores, corms, corse.

 Words containing the letters "c-e-m-o-r-s-t-u"
 

+1 letter: castoreum, commuters, computers, costumers, costumery, costumier, customers.

 

+2 letters: castoreums, costumiers, customizer, ecotourism, outmarches, recomputes, sclerotium.

 

+3 letters: cafetoriums, champertous, commixtures, computerese, computerise, computerist, consumerist, costumeries, coterminous, coulometers, customizers, documenters, ecotourisms, emasculator, misconstrue, multicourse, multisource, neuroticism, noncustomer, precomputes, recoupments, scoutmaster, uricotelism.

 

+4 letters: anticonsumer, commensurate, computerdoms, computereses, computerised, computerises, computerists, computerizes, computerless, computerniks, consumerists, conterminous, coulometries, countermands, countermemos, countermines, countermoves, countermyths, crematoriums, discomfiture, emasculators, euchromatins, macropterous, mercurations, meretricious, microtubules, misconstrued, misconstrues, monocultures, mucoproteins, multicourses, neurochemist, neuroticisms, noncustomers, precomputers, proctodaeums, procurements, reductionism, scoutmasters, uricotelisms.

Source: compiled by the editor from various references; see credits.

SCRABBLE® is a registered trademark. All intellectual property rights in and to the game are owned in the U.S.A and Canada by Hasbro Inc., and throughout the rest of the world by J.W. Spear & Sons Limited of Maidenhead, Berkshire, England, a subsidiary of Mattel Inc. Mattel and Spear are not affiliated with Hasbro.

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INDEX

1. Definition
2. Synonyms
3. Crosswords
4. Usage: Modern
5. Usage: Commercial
6. Images: Slideshow
7. Images: Photo Album
8. Images: Digital Art
9. Quotations: Familiar
10. Quotations: Fiction
11. Quotations: Non-fiction
12. Quotations: Spoken
13. Quotations: Speeches
14. Usage Frequency
15. Names: Company Usage
16. Expressions
17. Expressions: Internet
18. Translations: Modern
19. Derivations
20. Rhymes
21. Anagrams
22. Bibliography


  

Copyright © Philip M. Parker, INSEAD. Terms of Use.